Contact Information - Order Issues

Please be advised that due to high volumes order tracking is currently down…

Rest assured your order has been processed and will be produced within the timescales quoted at the time it was placed. We apologize for any inconvenience caused. In extreme circumstances there may be delays of up to 2 days depending on the delivery service in your area during the holiday season.
Thank you for your understanding.

Placing a New Order:

The fastest way to place a new order is to do this via our website, however, if you are having difficulties then you can call us on
Telephone: 1 866 635 1296 (Our team are on hand from Monday - Friday, 9.00am - 12.00pm East Coast Time excluding Public Holidays. Please note that we are closed on Saturday and Sunday.)

Contact Information - General Enquiries

General Enquiries:


Postal Address:

240 Long Beach Road,
Island Park
New York

Contact Information - Suppliers

Are you a supplier of personalized gifts?

If so, we would love to hear from you.

Please click here to download our suppliers form, then simply fill out the form and return it to After receiving your completed form we will be in touch as soon as possible.