Conditions of Sale
PLEASE READ THE FOLLOWING CONDITIONS OF SALE BEFORE PLACING AN ORDER ON THIS WEBSITE. SIMPLY PERSONALIZED IS OPERATED BY SIGNATURE GIFTS, Inc.
SIGNATURE GIFTS, Inc. RESERVES THE RIGHT, AT ANY TIME, TO MODIFY THESE CONDITIONS OF SALE.
By ticking the box that confirms you have read and agree to be bound by our Conditions of Sale, you are making an offer to purchase the Product(s), which you have specified in your shopping basket. All orders are subject to acceptance by Signature Gifts. Within 1 working day of our receipt of your order, you will receive a confirmation of your order by email, along with your order reference number. This number should be retained for future reference. Any acceptance of your order by Signature Gifts is subject to these conditions of sale and to the availability of stock.
Signature Gifts reserves the right to withdraw any Products from the Website Shop and may, in its sole discretion, refuse to process an order for any reason at any time. Without prejudice to your statutory rights as a consumer, Signature Gifts will not be liable to you or a third party by reason of Signature Gifts withdrawing any Product or refusing to process any order.
With the exception of Original Newspapers, most Signature Gifts product is personalized and are therefore made to order and are not held in stock or at least not in a finished state.
Our Newspaper archives hold papers for the vast majority of dates going back well over a hundred years. We will not however have stock for every city or state for every day which is why we insist on being given a wider geographical area for search, or preferably send a title from any city. In rare instances, we may not be able to locate a paper when we come to pick it, even though our stock sheets show availability. Where this is the case, we will inform you of this by email and will give you the option of selecting another date or cancelling your order.
Where you choose to cancel your order, any sum debited by Signature Gifts from your credit card or account will be re-credited and Signature Gifts will notify you of this by email at the email address which you provide in your order form. The refund will be made as soon as possible and, in any event, within 30 days of the date of your cancellation of your order.
3. Price and Payment
All prices are quoted in US$. Delivery charges may apply and are as laid out on the Delivery Details. Except in the case of manifest error, the prices payable for Products that you order are as set out on the Website at the time at which you place your order.
Payment may be made using a wide selection of credit and debit cards. You confirm that the credit/debit card which is being used is yours. Your credit/debit card details will be transmitted via the web to a secure server. All credit/debit card holders are subject to validation checks and authorization by the card issuer. Signature Gifts reserves the right to refuse credit card payments in its reasonable discretion.
4. Description of Products
The Products depicted are as seen. The reproduction of colors and styles are as accurate as photographic and image processing will allow. Signature Gifts does not accept responsibility for slight variances in color and style.
5. Cancellation and Returns
No Quibbles Guarantee
Our 'no quibbles' guarantee means that if, for any reason, you are unhappy with your purchase, i.e. the item you have ordered is defective, or you have simply changed your mind then, provided that it is in its original condition and unpersonalized, you can return it to us for prompt replacement or refund within 30 days of delivery.
Unless there has been a error on our part, or the item you purchased is defective, we cannot accept Returns on 'Personalized' or ‘bespoke’ items, whether by name or date, as these cannot be sold to anyone else. Our website is designed to give customers every opportunity to check all input/personalization and dates.
If you want to return an item, simply email us at email@example.com , indicating which item(s) and the number of items to be returned, your reason for returning the item, and whether you are seeking a replacement (in which case state the date of the edition you want) or refund. We also ask you to give us a daytime contact telephone number. If the item is returnable under our Returns Policy terms and conditions, we will issue you with a returns address and a Returns Authorization Code. You must obtain a Returns Authorization Code before sending anything back to us or we will not otherwise be able to process your Return.
If you return an item because of an error on our part, or because it is defective, we will happily refund your costs in returning it to us. The item(s) must be returned in the condition in which you received it within 30 days of delivery.
Change of Mind
Products returned to us because you have changed your mind must be in perfect re-saleable condition, and must be returned within 30 days of delivery. We therefore cannot accept a return if the packaging has been personalized and the order has been fulfilled correctly.
PLEASE NOTE: that item(s) returned to us for reasons not due to our error or defective Product(s) will not have return postage/shipping costs refunded.
Lost in Transit
We cannot be held responsible for packages lost in transit: as you are responsible for returning the items to us, we recommend sending the packages by Recorded/Special delivery.
Refunds & Replacements
For item(s) returned to us within 30 days of delivery with the appropriate Returns Authorization Code and in accordance with these terms and conditions, a refund or replacement will be processed by Signature Gifts within 14 working days of receipt of the returned items. A refund will be made in the same form of payment that was used to make the initial purchase. If you would like a Replacement, this will be to your original product specification (e.g. Gift Box) as detailed on your original order, but please specify the date of the paper you require in your email to us.
Signature Gifts will deliver the Products ordered by you to the address, which you give for delivery when you make your order. You may specify a delivery address which is different from your invoice address, if, for example, you wish Signature Gifts to deliver direct to your customer.
Signature Gifts uses a range of carriers to fulfil deliveries. This enables our service to continue unaffected, for example, during industrial action.
Delivery charges may apply and are as laid out on the Delivery Details.
If you do not receive Products ordered by you within 28 days of the date on which you ordered them, Signature Gifts shall have no liability to you unless you notify Signature Gifts by email at firstname.lastname@example.org of the problem within 40 days of the date on which you ordered the Products.
Unless you have cancelled your order prior to delivery, you will become the owner of the Products once they have been delivered to you. In any case, after delivery they will be held at your own risk and Signature Gifts will not be liable for any loss, damage or destruction to the Products except insofar as it arises from an inherent defect in any of the Products.
Unless otherwise agreed in writing, Signature Gifts's maximum liability to you arising by reason of or in connection with the supply of the Products to you shall be limited to the amount paid by you in respect of the Products in question ("Payment Amount").
Signature Gifts shall not in any event be liable to you for:
- (i) any direct loss in excess of the payment amount; or
- (ii) any loss of profits, business or anticipated savings or loss of or corruption to data or any other indirect loss or consequential loss whatsoever even if it has been advised of the possibility of such loss.
Nothing in these conditions of sale shall exclude or limit the liability of Signature Gifts for death or personal injury due to its negligence or for its fraud. This does not affect your statutory rights as a consumer.
8. Data Protection
9. Force Majeure
Signature Gifts shall have no liability to you for any delay or failure to deliver the Products to the extent that such delay or failure to deliver arises from causes beyond the reasonable control of Signature Gifts including, but not limited to, fire, floods, acts of God, acts or regulations of any governmental or supranational authority, war, riot, strike, lock-out and industrial disputes.
No waiver by us shall be construed as a waiver of any rights or remedies, or any subsequent breach of any provision of these Conditions of Sale.
11. Entire Agreement
These Conditions of Sale, set out the whole of the agreement between you and Signature Gifts. Signature Gifts's employees or agents are not authorized to make any representations concerning the Products unless confirmed in writing by Signature Gifts. You confirm that you do not rely on, and waive any claims for breach of, any such representations, which are not so confirmed.
12. Governing Law
These Terms and Conditions shall be exclusively governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.
13. Contacting Signature Gifts, Inc.
You can contact Signature Gifts whether to trace your order or for any other reason by writing to or emailing Signature Gifts as described below. In all instances, please be ready to supply relevant information which Signature Gifts will require from you in order to identify your order.
You can also contact us directly by email at email@example.com or by telephone on 1 866 635 1296. If the telephone is on 'answerphone' please leave a message and contact number and we will get back to you within 24 hours.
If you have any questions or concerns about our use of your personal information, please email us at firstname.lastname@example.org, or write to us at:
Signature Gifts Inc.
PO Box 1866
"Conditions of Sale" - means these terms and conditions of sale;
"Product" - means any products displayed for purchase on this Website through the Website Shop;
"Returns Policy" - the policy governing the cancellation of your order and return of Products, as displayed on the Website;
"Website" - means the website located at www.simplypersonalized.com;
"Website Shop" - means the on-line Signature Gifts, Inc. store through which the Products are purchased by you;
"Working day" - means a day other than a Saturday or Sunday.
"You" - means a user of this Website.